Survey Services

Survey Services

Our survey experts help you address compliance issues, create questions that support equity, and increase response rates via development, consulting, and the right delivery for the right audience.

Start the Conversation

Your Premier Research Partner

Managing a survey can be a complicated project. Scantron’s survey experts can help. We offer a complete suite of services that can supplement your existing team or manage the entire project for you.

  • Drive Accountability

In some cases, you may be performing research or a survey because a regulation requires you to. You know the law, but you may not know how to create a survey that complies. Our survey design and development experts can ensure your survey reflects best practices.

  • Provide Equity

Universal Design delivers equity built-in from the ground up. The more inclusive your survey, the more fair and balanced your results will be. We develop surveys that account for vision, dexterity, and other ability concerns; provide technological equity via multiple delivery channels both online and offline; avoid racial, gender, or other bias issues; and meet ADA requirements.

  • Increase Response Rates

Your respondents represent a range of generations with a range of delivery preferences. Wouldn’t it be nice to ensure your survey meets them where they are? We provide multi-channel delivery options, including mobile, online, paper, and moderated survey options such as focus groups and other in-person events.

À la Carte or End-to-End, We're Here to Help

Why Scantron Survey Services?

Experience and Expertise

  • Independent research firm with 40 years of experience and expertise
  • Expertise creating questions to support compliance, equity, and increased response rates
  • Scantron carefully listens to your needs and guides your research and data collection

Flexible Delivery

  • Mobile forms collect data from respondents on-the-go
  • Online forms speed up response time for the internet-savvy
  • Paper forms make it easy for traditional respondents to reply
  • Moderated surveys add the human touch with a phone or in-person approach

Supplement Your Team or Outsource It All

  • Scantron provides solutions to meet the requirements of your research goals
  • Scantron is a partner—we can complete the entire project or supplement your team

Full-Service Solution Provider

  • In-house multi-methodologies, data collection, reporting, research analysts on staff, and tenured project managers
  • Proprietary suites of surveys designed especially for the financial industry to get you surveying faster: AllianceLink™ Financial
  • Scantron provides guidance for all phases of the project from initial design to results-driven action plans
  • Full-service mailshop takes your survey from idea to mailbox

Quality

Related Resources

Brochure

Scantron Survey Services For Business

As a leader in assessment and survey, Scantron understands the challenges facing organizations today.…

Learn More
Case Study

Michigan DHHS Oral Health Program Survey

The Michigan Department of Health and Human Services (MDHHS) surveyed more than 5,000 oral…

Learn More
Brochure

AllianceLink® Financial

In today’s competitive financial industry, simply measuring customer satisfaction is no longer enough. Advancements…

Learn More
Case Study

NavyArmy Community Credit Union Improves customer service with AllianceLink Financial

Scantron's AllianceLink Financial survey series enables NavyArmy Community Credit Union to make better decisions and extend its competitive advantage. 

Learn More
Brochure

Educational Surveys

Educational surveys provide important information to help you measure the perceived experiences, attitudes, and…

Learn More

“We particularly appreciated the solid review process. Scantron always asked for input and offered their advice. The project went very smoothly. Scantron was always there for us. This was a big job, and we simply could not have handled it without Scantron. The whole project went very smoothly, and the best part is that we got important results we can use to improve our services.”

Susan Deming RDH, RDA, BS Early-Childhood Oral Health Specialist Division of Child and Adolescent Health, Michigan Department of Health and Human Services

“We couldn’t have accomplished this project without Scantron’s help. Scantron had the resources and the experience to provide us the guidance we needed for a statewide survey. They also had the capability to collect responses, organize them, and deliver results. Overall, we were so pleased with Scantron and how smooth the process was.”

Christine Farrell RDH, BSDH, MPA Oral Health Program Director Division of Child and Adolescent Health, Michigan Department of Health and Human Services

“We saw a response rate of 33%. Scantron provided timely and accurate results. We discovered that even just asking about their oral cancer screening increased engagement and awareness with [dental] practitioners.”

Christine Farrell RDH, BSDH, MPA Oral Health Program Director Division of Child and Adolescent Health, Michigan Department of Health and Human Services

“We knew we could improve the survey process and get more valuable feedback if we invited Scantron to help us create a solution. There is something unique about what Scantron offers in this domain. We needed both paper and web functionality and had some specific reporting and administration requirements that other vendors either didn’t understand or weren’t prepared to accommodate. Scantron really provides what we need.”

Patti Simmons, Ed. S Supervisor, Office of Strategy Management Hillsborough County Public Schools

“When we brought in Scantron, I said, ‘This is how big boys do it. We need this information from our members to know what they want.’ I  needed survey experts so we could deliver better information to our decision makers and compare our gut feelings with facts. I have all the confidence in the world in the people who develop the surveys. I’ve been approached by a million other survey companies. But I’m always pleased with Scantron. It has been a good partnership because wherever there are gaps, Scantron notices and alerts us. I can trust that  someone is looking at my data to ensure that there’s a check and balance. I use this information every year to gauge where we are. We
have used it in marketing messages.”

Ashley Smith Chief Marketing Officer NavyArmy Community Credit Union

“We can take quicker and more decisive action now. By having results reported faster, we can spend the summer months addressing improvements and planning the next year. Our audience feels more confident in the results when they’re reported by Scantron. They feel that results are reliable, valid, and objectively reported coming from a provider like Scantron Survey Services who has experience and expertise in these kinds of surveys.”

Patti Simmons, Ed. S Supervisor, Office of Strategy Management Hillsborough County Public Schools

Request Survey Services Consultation

Get in Touch
Share
Share